Unsolved
1 Message
0
256
December 7th, 2021 02:00
Dell G7 7700 issues
Hello, I purchased my laptop in UAE with an international warranty available until 2022 Jan.
DELL INDIA: (forcing to buy local warranty)
While I have an International warranty which is valid until next year..... why is Indian region asking me to transfer to local warranty (which I should purchase) the first service is paid after purchase then 1 year free????
What is the use of buying an International warranty??????!!!
The problem I am facing not even the local Indian dell team can fix:
1. laptop when switches on it show error hard drive not installed or couldn't detect (I always have to restart then hold F2, storage, load default to BIOS and then restart) then it works...
Source
Windows
Summary
Hardware error
Date
12/2/2021 9:55 PM
Status
Not reported
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 1d4
Parameter 1: 0
Parameter 2: 5
Parameter 3: ffffa101f51b1840
Parameter 4: 0
OS version: 10_0_19043
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19043.2.0.0.768.101
Locale ID: 16393
2. While I'm gaming or working. suddenly a bluescreen appears and says sorry and restarts (I have no idea why!)
3. Backlights sometimes doesn't work (fn+F7)
Request the community to help me out in this issue. Who should I contact??