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July 17th, 2025 22:26
Dell G15 5530 crashing after 2 to 3 min when mux switch is off and put to sleep mode
My Dell G15 5530 restarts and shows blue screen error "windows did not start correctly" , this problem arises when i turn off mux switch in bios cos i want to completely use the dedicated rtx 3050 gpu but that is not letting me put the my pc on sleep mode ,,,, plz give me a fix
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DELL-Nat M
Community Manager
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3.2K Posts
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July 21st, 2025 13:09
Hi,
To resolve this issue, Dell has released an I-REV BIOS version that addresses the problems caused by the previous release.
Important:
The I-REV BIOS is a corrective version that replaces the previous one and restores proper system functionality. It is available upon request through Dell Technical Support. Access to this version requires signing a consent form, as the file is considered a temporary solution and must not be shared.
To proceed, please contact Technical Support by clicking Get Help Now in the bottom-right corner of this page.
(edited)
Aditya Deshmukh
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July 21st, 2025 13:33
@DELL-Nat M ok so what should i do in order to get the I-REV BIOS....??
DELL-Nat M
Community Manager
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3.2K Posts
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July 21st, 2025 13:40
@Aditya Deshmukh Please contact Technical Support by clicking on Get Help Now in the bottom-right corner of this page.