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KI

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3 Posts

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May 11th, 2025 21:53

Dell G15 5521 SE Chassis lights stopped working

As the title suggest my Chassis Lights stopped working, this happened after the Dell authorized repair center did software for my laptop and installed Alienware Command Center 6 instead of the one that came with the device now the FX option only shows the Keyboard and doesn't show the lighting bar at all

Community Manager

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56.9K Posts

May 12th, 2025 15:29

There should be a new AWCC release. Until it appears on the G15 5521 Special Edition page, try this. Uninstall AWCC 6. Restart the Laptop. Install AWCC 5.9.2.0 Restart the Laptop. 

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3 Posts

May 12th, 2025 15:34

@DELL-Chris M​ Unfortunately I already tried all the currently listed AWCC versions and none worked I will be waiting to try the new version 

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2 Posts

June 20th, 2025 22:33

@DELL-Chris M​ This is really frustrating, please fix it asap, i miss my lights

Community Manager

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56.9K Posts

June 21st, 2025 03:21

Here are all of the AWCC that I know of =

Laptop AWCC, 2.5.48.0 and later


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