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July 12th, 2025 14:49

Dell G15 5520 overheat

My G15 5520 (RTX 3050 and i5-12500H) is overheating its CPU. It gets 90-98ºC even on Roblox, causing aggressive throttling. Please, Dell, I need your support.

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July 12th, 2025 15:56

What are the ambient temperatures in the room?

Has the system had a thorough internal cleaning and replacement of the thermal pads that sit between the heatsink and CPU/GPU?

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July 12th, 2025 16:05

@ejn63​ I don't know the room's temperature. I live in Brazil, which does not have thermostat.

Yes, I replaced the thermal paste and cleaned internally. I think it's the new BIOS, many people are talking about how their temperatures increased after the 1.29 BIOS update. I think Dell is doing this to replace our older laptops to new ones!

(edited)

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