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5 Posts
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45
April 2nd, 2025 11:13
Dell G15 5520 No sound
Dell G15 5520
No sound inbuilt speakers , was working last night started up in the same location.
Sound mixer's Visual indicator shows sounds playing, this is the 3rd or 4th time this has happened but sadly youtube videos could not fix it this time...
i have tried the following methods
Unmute
Diagnostics
Troubleshoot
Services Disable/Enable
Devices Manager Disable/Enable
Realtek Driver update
Devices manager Uninstall speaker > Restart
Thank you in advance to anyone who have a clue
Build info
Win 11 10.0.26100
G15 5520 i9-12900H
RTX3070ti
Ram 16
No Events found!
ejn63
10 Elder
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28.6K Posts
1
April 2nd, 2025 14:13
If you have any videoconferencing software installed (Teams, Zoom, Webex, etc.) make sure it's disabled -- these very often commandeer the audio outputs.
WhenPlus
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5 Posts
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April 2nd, 2025 12:18
Tests shows sound is playing
WhenPlus
1 Rookie
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5 Posts
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April 3rd, 2025 12:58
Hi mate, I just tried what you have suggested, i uninstalled Zoom and Teams, reset in device manager and services then restarted, Unfortunately for me it didnt fix the problem
but still thanks for the effort! ;D
WhenPlus
1 Rookie
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5 Posts
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April 4th, 2025 23:40
This morning the system decided to fix it self
:D