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June 19th, 2025 06:55

Dell G15 5511 Laptop Keyboard lights up but no display on screen

There is no display but the keyboard is lighting up. I checked the display by pressing d and the power button which was successful. The light blinks 2 amber and 4 white when plugged in . The dell logo does not come up because the display doesn't even turn to the blue light you get when turning it on.

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June 20th, 2025 11:12

The LED Diags signify Ram Failure. Click here for the service manual.


To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

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