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June 25th, 2025 07:13
Dell 7420 2-in-1 pen stops working
I am using my laptop since 2022 and my stylus also but it stops working in between while writing on laptop, its DELL-PN5122W. sometimes it works smoothly but I am facing the issue since past 1 year I thought it may be the case of the nib or battery, but I tried everything changed the battery and nib also, still it is giving me problem an stops working in between. Then it will start working after I remove the nib or battery and put it back again. Sometime it doesn't work after that also. Th pen is perfect condition no damage nothing.
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DELL-Jesse L
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June 25th, 2025 11:37
Click here for the pens user and troubleshooting guide.
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.
Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.