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May 28th, 2025 07:54

Dell 5630 dark display

Hello everyone. My laptop display has become extremely dark, this photo was taken at maximum brightness. I updated bios, windows and all drivers, nothing helped. When connecting an external display, everything is fine. I tried replacing motherboard, the same situation. What could be the problem? Do I need a new display?

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17.6K Posts

May 28th, 2025 08:37

You can click here to run the LCD built in self test.

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

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