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SG

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June 17th, 2025 14:58

custom charging mode disappear after automatic latest bios update

Hello. I was using the MyDell app to change to the 4 different charging modes on my Inspiron 15 3535, but after the recent BIOS update to 1.20.0, the 4 different charging modes don't show up under the Charging mode section. There use to be 4 different icons there but they are gone as you can see from the picture below.  The battery charges up to the last custom charging mode that I used but I can't change it. Does anyone know how I can fix this?  

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28.7K Posts

June 17th, 2025 16:42

Try a CMOS clear - unplug the system and disconnect the main battery from the system.  Hold the power button for 30 sec.

Reassemble the system and power up -- see if that restores both the charge options and the identification of the battery type.  Is this the original Dell battery?

Moderator

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17.6K Posts

June 18th, 2025 08:08

The latest BIOS is 1.21.0 not 1.20.0. Please click the link here to update.

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