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7599
September 9th, 2023 09:23
Broken hinges, cost to repair?
I accidentally dropped my laptop and the hinges broke. How much is it to fix it?
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1 Rookie
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1 Message
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7599
September 9th, 2023 09:23
I accidentally dropped my laptop and the hinges broke. How much is it to fix it?
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DELL-Nat M
Community Manager
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3.2K Posts
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June 4th, 2025 11:54
Hi all,
If you're experiencing a broken hinge issues , please reach out to our support team for assistance. You can do this by clicking on Get Help Now located in the bottom right corner of this page.
Our dedicated agents will be able to guide you further, depending on whether your device is still under warranty or out of warranty.
The button is marked with a help icon for easy recognition as per the picture below:
ejn63
10 Elder
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28.7K Posts
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September 9th, 2023 10:54
Figure on $100 for labor and whatever the parts cost -- which could be as little as under $50 for the hinges to several hundred dollars for a screen if it's a touch model with a high resolution display. You would need to contact Dell or a repair shop for an estimate but they'll need to evaluate the system to do so.
Dominor
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May 15th, 2024 13:22
ejn63
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28.7K Posts
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May 15th, 2024 14:05
https://www.dell.com/support/kbdoc/en-us/000132374/how-to-arrange-an-out-of-warranty-repair-on-your-dell-system
Sunny.vishwasrao
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May 18th, 2024 12:05
ejn63
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May 18th, 2024 13:17
Prajwalbhandari
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October 24th, 2024 08:20
@Dominor exactly same thing happened. Mine got popped out while trying to close/fold. Laptop was bought this year. System warranty is still there however, dell refuse to acknowledge the faulty part. It is manufacturer defect I can clear feel. No hinge should pop up like this simply while trying to open/close the screen. This cause made me to doubt on dell product after this. i am looking for repair now for the laptop I paid $900 this Jan.
(edited)
Gigabitee
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November 28th, 2024 07:40
@Dominor how much did you pay for this? Mine did the same thing
CamCASp
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December 31st, 2024 17:00
The hinge on my laptop also just broke. No warning at all. It was not dropped or mishandled at all. It just snapped. Just got off the line with Dell support and of course, they say this is not covered under the warranty. Based on the comments above, this does not sound like a random thing.