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May 12th, 2025 23:27
Blinks 5 white then 2 amber, screen won’t turn on
I have a Dell-Inspiron 15 15.6 touch screen. It suddenly quit working. My screen isn’t turning on at all, but where you plug in the battery is blinking 5 white and 2 orange(amber). When I try to turn it on; the caps lock light, lights up white. It has an eternal battery, you have to take the whole back off. I can take the back off if needed. I use this everyday for school I only have one so I’m really struggling to get this fixed. I’m still paying on it as well, and Best Buy said I had to go through dell to get it fixed!
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ejn63
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28.7K Posts
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May 12th, 2025 23:40
This is a memory error. Unplug the system, remove the base cover and disconnect the battery from the mainboard. Remove and reinstall the memory module(s).
Then reassemble and see if the system will power up and boot.