Unsolved
1 Rookie
•
1 Message
0
19
May 27th, 2025 03:40
Backlit on but screen is black logo won't appear laptop won't turn on
Does anyone know how to fix the issue. I have Dell g 155520 and I am facing this issue. My laptop won't turn on backlit is on. But screen is completely blank/black logo of dell also doesn't show.what to do .
No Events found!
Chino de Oro
9 Legend
•
8.1K Posts
0
May 27th, 2025 05:02
Similar issue has been reported but users also included the LED blink code, indicating error with display.
To check if the laptop is still functioning besides the black screen display, you can push the power button (just a quick push) and the laptop should go into sleep mode. Another quick push on power button and it should be awaken. Hopefully, a Windows self repair may correct and fix the display.
Others have connect an external monitor display in order to check the system and perform troubleshooting such as uninstall the latest updates or revert back to previous drivers.