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August 6th, 2023 17:00

White screen

Inspiron 3252

Inspiron 3252

I did  a factory reset so I could delete my personal info and give to a family member. Now I get a white screen  on the monitor. What did I do?

Dell Model 3252

7 Technologist

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6.1K Posts

August 6th, 2023 23:00

Hi @Marty27182 welcome to this free user-to-user Alienware laptop discussion forum. 

A white screen usually means the operating system has been corrupted or deleted. 

Please download and install the operating system. If same windows operating system, wait for online Microsoft database to automatically assign existing licence. How to install your Operating System when you don't have a CD or DVD drive in your Dell Computer. | Dell US.  

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