Unsolved
1 Rookie
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15 Posts
0
473
October 25th, 2023 03:35
Support Assist perpetual loading
I just reinstalled Windows fresh and ran Support Assist to get Dell updates. There were twelve of them and I chose to update all. I think all off them downloaded and some installed, but it was stuck on one of the updates for over an hour. The task manager showed it was using 0% hard drive and little CPU. So I closed the program, restarted windows and ran it again. I chose to install all updates again. This time I only got a loading screen while my CPU usage averaged 50% and 0% hard drive. I waited about 30 minutes and nothing happened. Next I just tried installing one program and I got the same loading for about an hour now.
I have an Inspiron 3671.
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redxps630
9 Legend
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14.6K Posts
0
October 25th, 2023 16:21
SA is Dell bloatware. you do not need it to downloand dell updates. If it is irreparably stuck try system recovery or do a factory reset.
bradthetechnut
7 Technologist
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9.1K Posts
0
October 28th, 2023 23:33
It's not stated what OS you're using. If your using Win10 or 11, the updates can be had thru Windows, including Dell updates. Dell firmware/BIOS updates come that way. Waves MaxAudio Pro was downloaded to my PC that way also. Could've been thru Windows optional updates.