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February 21st, 2025 09:51
Sudden loss of Service Tag - How to rectify
Booted up my PC yesterday and noticed it was making a loud whirring noise as if a cooling fan or hard drive was spinning at high revs. Never had this issue before. Shut down and rebooted and noticed a screen warning that the PC was running in "manufacturing mode". I was prompted to use Alt + F4 (I think) to switch out of manufacturing mode which I have done.
However, now when I boot up the PC, I get a white screen with the statement:-
"Warning - The Service Tag has not been programmed. The system will not function properly without a service tag.
The setup utility will launch the Service Tag installer.
Underneath are three clickable buttons :- Continue Bios Set up and Diagnostics.
I am now having to click the "Continue" button every time to get the PC to boot up.
What has gone wrong and how can I fix this to stop this warning screen appearing every time. BTW I do have the Service Tag info for my PC but don't know how to register this again to get my boot up procedure back to normal.
FYI, last week I had a prompt from Dell that several updates were available for my PC and I ran those. One or all of those updates involved updating the BIOS so I'm wondering if that might have caused the issue.
Help please