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2 Posts

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November 29th, 2024 14:12

Memory integrity cannot be turned on, incompatible drivers found. Internet connection by usb is failing many times

Inspiron 15 3567

Inspiron 15 3567

Memory integrity cannot be turned on, incompatible drivers found. Internet connection by usb is failing many times

9 Legend

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8.1K Posts

November 29th, 2024 14:35

Adding Windows 11 is not support on this device to the list.  As technology progresses and changes, the longer you own and use this device, the more of unsupported features you may find.

You may have modified, changed the system hardware and software from its original configurations.  Incompatible setup and conflicted settings may have caused those issues to your system.

If you choose to turn on memory integrity, remove the unsupported drivers.  If external USB network card failed, test with internal network cards.  

10 Elder

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45.2K Posts

November 29th, 2024 23:51

What type of USB>Internet device are you using? Is it USB(PC)>Ethernet port that connects to a router via hardwired Ethernet cable? Or is it USB(PC)>WiFi to connect to the router wirelessly?

Since it's USB, you may need to change some Windows Power plan settings. Open Device Manager and expand list under USB.  Open each USB entry that's listed and click the Power Management tab, if it has one. Uncheck the box "Allow PC to turn off..."  on that tab. Repeat for all USB entries.

Next, open the Windows Advanced Power setting screen by clicking Start>Run>(type in:) %windir%\System32\control.exe powercfg.cpl,,1 and press Enter.

When the Advanced screen opens, disable Sleep>Hybrid Sleep, disable USB>USB Selective Suspend, disable PCI Express>Link State Power Management. Save the changes to the Power plan and reboot. See if that helps.

BTW: Why are you using a USB>internet connection rather than either the PC's Ethernet port or internal WiFi card? 

1 Rookie

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2 Posts

December 1st, 2024 12:19

@RoHe​ thanks for the reply

I tried above suggestions, but no improvement.

I connect my mobile to pc for internet, I also tried wifi same problem there.

10 Elder

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45.2K Posts

December 1st, 2024 19:42

I was only commenting on the internet connection issue, not about memory integrity, which is a common thing.

You made all the changes to the power settings I suggested?  When you used WiFi, was that connecting directly to a router rather than to the phone? 

There are some other settings to change. The Power plan on that Advanced screen is probably set to "Balanced" or "Power Saver" at the top, so change that to "High Performance". Then on same screen, under Wireless Adapter Setting>Power Saving Mode> set to Max Performance. Confirm all the other setting changes I suggested are still set, then save the changes and reboot. 

BTW Are there any time or power limits on using your phone as a hotspot or on the router? 

2 Intern

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508 Posts

December 3rd, 2024 11:03

Hi

A coupla simple commands to tell us more about your connection...

C:\>netsh wlan show interfaces

There is 1 interface on the system:

    Name                   : Wi-Fi
    Description            : Intel(R) Wireless-AC 9560
    GUID                   : 
    Physical address       : 
    State                  : connected
    SSID                   : WhiffyOne
    BSSID                  : 
    Network type           : Infrastructure
    Radio type             : 802.11ac
    Authentication         : WPA2-Personal
    Cipher                 : CCMP
    Connection mode        : Auto Connect
    Channel                : 60
    Receive rate (Mbps)    : 866.7
    Transmit rate (Mbps)   : 866.7
    Signal                 : 86%
    Profile                : WhiffyOne

    Hosted network status  : Not available

C:\>powershell Get-NetAdapter

Name                      InterfaceDescription                    ifIndex Status       MacAddress             LinkSpeed
----                      --------------------                    ------- ------       ----------             ---------
Wi-Fi                     Intel(R) Wireless-AC 9560                    22 Up           22-22-22-22-22-22     866.7 Mbps
Local Area Connection     Phantom TAP-Windows          12 Disconnected 11-11-11-11-11-11         1 Gbps
Bluetooth Network Con...2 Bluetooth Device al Area       7 Disconnected 33-33-33-33-33-33-33     3 Mbps

#############

As you can see mine is 866.7 Mbps, but this does not mean that the shown speed is present on all parts of the connection.  My internet connection is

Maximum Rate 98277 kbps 32341 kbps
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