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February 19th, 2024 18:57
Internet issue
I recently upgrade my Dell inspiron 3910's SSD from 256GB to 500GB, I used Acronis clone tool for crucial. when I booted for the first time the internet refused to work, it said the WIFI was connected but no internet connection. Same thing happens with Ethernet. Also Microsoft store completely disappeared with all the apps that were installed from it. How do I fix These problems?
Dell inspiron 3910
Intel core i5 12400
40GB RAM
500GB SSD
1TB HDD
Dave.
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fireberd
9 Legend
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33.4K Posts
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February 19th, 2024 19:37
Cloning is iffy. Only program I have tried that cloned successfully was Macrium Reflect.
However, when you do a clone, the entire drive (all partitions) must be included in the clone operation, not just the "C" drive partition.
RoHe
10 Elder
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45.2K Posts
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February 19th, 2024 20:03
To add to what @fireberd said, is BIOS configured to use RAID or AHCI? (Don't change that setting - yet!) Crucial SSDs don't work well when BIOS/Windows are set for RAID. Changing to AHCI has to be done the right way or PC will be unbootable:
See if that helps...
BTW: Did you increase the size of the C: partition on the new SSD during the imaging process to use all the extra space? Otherwise all that extra space is wasted.
Dave Felzy
4 Posts
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February 20th, 2024 02:23
Hi,
My BIOS is set to raid however, I think that my computer is somewhat corrupt. Will switching to AHCI fix an issue that was already created?
Dave Felzy
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February 20th, 2024 03:57
@Dave Felzy Update! I changed to AHCI and it’s still giving me the same issue
fireberd
9 Legend
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33.4K Posts
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February 20th, 2024 16:10
My thought, a failed clone.
RoHe
10 Elder
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45.2K Posts
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February 20th, 2024 21:12
Agree with @fireberd, your image may be corrupted, possibly because BIOS was set to RAID.
You probably should start over. Since the new SSD may have a corrupted image, reboot and open BIOS setup and change it back to RAID while the new SSD is still installed. Save the change and shut down and unplug PC. Do not go any further until BIOS is back to RAID.
Reinstall the original SSD and confirm that PC boots normally (with BIOS set to RAID). Assuming that works properly, run the sequence I posted above to change it to AHCI.
Now create a new image of the SSD (all partitions) and save it on external USB drive. You can use Macrium Reflect free for 30 days. If using Macrium, select the option to validate the image as soon as it's completed. You'll also need to create a bootable USB stick with whichever imaging app you use so you boot the PC to copy the image onto the new SSD.
When that's done, swap in new SSD and set old SSD safely aside. Depending on the software you use, there should be instructions/options to expand the size of the C: partition to use all the extra space on new SSD.
With Macrium, you have to copy all the other partitions onto the new SSD first, saving C: partition for very last. And when you copy C: to new SSD, select the option to use all available free space on the drive.
When Macrium is done, exit the app, disconnect the USB stick and reboot normally...
(edited)
Dave Felzy
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February 21st, 2024 01:01
@RoHe That’s exactly my problem I formated the old ssd. I’m wondering if there is a way to fix the issue or do I have to do a clean install?
RoHe
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February 21st, 2024 01:15
Ouch! That's a hard lesson to learn about not wiping a drive until you're sure the new one is working properly...
May not be worth the time/effort trying to fix the current install on the new SSD. So I guess your best option is to do a clean install on the new SSD with BIOS set to AHCI.
Sure hope all your personal files are stored on the HDD. To be safe, disconnect that HDD from the motherboard before you install Windows on new SSD. And only reconnect the HDD when you're sure Windows on new SSD is working properly...