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November 9th, 2024 14:13
Inspiron 3671 - High CPU Usage, performance issue
Inspiron 3671
hi,
I'm having an Inspiron 3671 desktop with the below specs:
- CPU: 9th Generation Intel Core i5-9400
- Memory: 16GB DDR4
- Storage: SSD 256GB (for running Windows) + 1TB HDD (for storage)
- Video: NVIDIA GeForce GTX 1650 4GB GDDR5
Recently it runs very slow, task manager shows high CPU usage (sometimes it's up to 100%)
I tried to reset Windows 11 by choosing cleaning SSD drive and reinstalling operation from Microsoft Cloud but the problem is not fixed.
Could you pls help me on that? How to fix the issue?
Thank you in advanced.
Phuc
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redxps630
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14.6K Posts
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November 10th, 2024 10:30
Go inside bios>sata operation, does it say AHCI or RAID ON? The preferred setting is AHCI.
Try temporary uninstall of hdd by disconnecting sata data cable from hdd, if bios is set as AHCI, you should be able to boot from ssd alone. Try a clean Window 11 install on ssd running as as a single drive. Check cpu usage and pc speed running on ssd alone. If pc is fast, there is something messy probably with the hdd.