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rma1970

2 Posts

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August 5th, 2023 09:00

Inspiron 3265-22 AIO not booting after Upgrade to SSD

I am trying to Upgrade my 3265-22 AIO from 1TB HDD to 2TB Samsung 870 EVO SSD.

Steps taken until now:

Cloned HDD to SSD several times using Acronis, Samsung Magician, Macrium etc

Used back up and restore method and XCOPY through Command prompt too.

Every time BIOS has Windows Boot Manager as # one UEFI Boot option.

Clean install of Windows 10 also does not work as restarting in the middle of installation does not boot to further progress of installation

SSD and HDD both are GPT and interface is AHCI in both cases.

Weird part is after every method I used, SSD boots up to windows when I use it in my Inspiron 3543 Laptop without any problem.

Only Major difference between two machines are, AIO has AMD A6 connected hardware and Laptop has intel i5 connected hardware. Latest available chipset and bios drivers on Dell support website are updated in both machines.

After every clone attempt with either internally or externally connected SSD, only black screen, no message or indication of error while restarting machine using SSD.

While clean install attempt leads up to Dell logo with 1/6th of blue progress bar below the logo.

Both machines have only one SATA connection available and no other external hardware other than SSD is connected to SATA while restarting.

Original HDD is still working fine and operating as it should without any problem.

Does anyone have any solution to this problem?

jarry5

1 Message

August 5th, 2023 13:00

Check Drive Compatibility: Ensure that the SSD you've installed is compatible with your Dell Inspiron 3265-22 AIO in terms of interface (SATA or NVMe) and capacity. Some systems may have limitations on the size or type of drives they support.

  1. Verify SSD Installation: Double-check that the SSD is properly installed in the correct slot and securely connected to the motherboard. Also, ensure that the power and data cables are firmly connected to the SSD.

  2. Update SSD Firmware: Check if there is a firmware update available for your SSD. Updating the firmware can sometimes resolve compatibility issues.

  3. Boot Sequence: In the BIOS/UEFI settings, verify that the SSD is listed in the boot sequence and set as the primary boot device. Make sure there are no conflicting boot options.

  4. Legacy vs. UEFI Boot Mode: Depending on the type of SSD and your system's configuration, you may need to adjust the boot mode (Legacy or UEFI) in BIOS/UEFI settings.

rma1970

2 Posts

August 7th, 2023 10:00

Hi,

 

Thanks for your interest in resolving my issue.

 

I am still awaiting a reply from Dell Support about compatibility of Samsung SSD.

 

Capacity should not be an issue as I have tried 2 TB HDD without any problem.

 

Have updated AMD drivers from AMD website to no improvement in results.

Latest Samsung SSD updates are already installed.

 

Thanks again.

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