Inspiron 3020 Win 11

Hi

I would use some command line instructions to reset your device.

ipconfig /release
ipconfig /renew

is the simplest.

If in doubt please ask.

@anne_droid​ Thank you  Anne I'm afraid my putor knowledge would fit on a pin head, so not sure what you mean. Help.

Hi

Excellent.  You could type my knowledge onto the back of a postage stamp.

Currently running Debian 13 so some of this will be done by proxy...........

Usually WINKEY + R brings up a little box that you type

cmd.exe and then Shift + Enter opens a DOS-BOX or Command Prompt.

There are a dozen or so commands, and the simplest is probably

ping 192.168.1.1 (or 192.168.0.1)

OR

ping 192.168.0.1 & ping 192.168.1.1

That finds it's way to your router, usually, and should show a time for Wi-Fi of 3 to 5 milliseconds.

############

 Next try...

ipconfig /release
ipconfig /renew

Which should request a new IP connection, it is possible that an IP address can be allocated "twice" and the above hopefully resolves that.

##################

Now for something completely different....

netsh wlan show interfaces & netsh lan show interfaces

powershell Get-NetConnectionProfile

ipconfig /all

The above will list info about the connections, or lack there-of probably.

You can post any NON personal stuff for a detailed explanation if you so wish.

If in doubt please ask.

@anne_droid​ Sorry for the delay. I've been away. After updating my comp it all seems to be OK now. Restarted 3 times and everything seems fine. I have printed off your suggestion and will keep it for future problems. Thank you for your help.

Backnine9