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November 16th, 2024 17:51

Have a 200 piece Xool screwdriver set, no bit working on screw head holding in Dell 1707 wireless card on Inspiron 3650

I have an old Inspiron 3650 and I am trying to reseat the wireless card since wireless connections work intermittently in both Windows 10 and Linux Mint -- sometimes I can connect and it works, sometimes it does not.  I cannot find a straight answer as to what the matching type and size of screw drive is, but I believe it to be based on what I did find to be a 19DY9 and supposed to take a Torx T5 bit.  Either I do not have what would work, or the head is messed up be it from trying to find a match or it was a lemon, rather than a screw to begin with.

This does not seem like a problem that should even exist, at least have the screw driver type and size in the Service Manual.

I cannot imagine being the only one to have this problem and the first to post, but if this has been asked before, I cannot find it. Suggestions?

9 Legend

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14.6K Posts

November 16th, 2024 17:57

Unlike HP, Dell in general does not use torx screws in desktop.

The M.2 screw for WiFi card in Dell 3650 is M2X3.5

SCR,M2X3.5,WIFI/SSD/DDPE,DF.

Screw Screw, M2X3.5, WIFI/SSD/DDPE, DF

THRM, PAD/SCR, SSD, 2230
6JPHH
 

(edited)

1 Rookie

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3 Posts

November 16th, 2024 18:25

Okay, so it is a 6JPHH.  But what screw drive type and size is used on the head of this M2X3.5 screw?  It seems that information is nowhere to be found.  Tried:

https://www.dell.com/support/search/en-us#q=6JPHH&sort=relevancy&f:iuxType=[Manuals%20%26%20Documentation]&f:langFacet=[en]

Dell Search

various other searches in the last few days on Dell's site, and the hide engines Google and Yandex.

9 Legend

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14.6K Posts

November 16th, 2024 18:29

just a small jeweler phillips head screw driver would do.  that is what I used most of time to install or uninstall M.2 devices.

1 Rookie

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November 29th, 2024 13:47

As far as the much bigger screws for the case are concerned, Philips #2 fits perfectly.  The screw holding in the wireless card is much smaller, and it looks like something much more complicated than Philips.  The set has #0000 through #3 and not those or anything else the set has works.  It seems either the head or thread is screwed up or some obscure screw drive is used by Dell.

9 Legend

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14.6K Posts

November 29th, 2024 23:43

Are you able to shine a strong light on the screw and take a clear close up pic to upload to community?

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