Start a Conversation

Unsolved

R

1 Rookie

 • 

3 Posts

45

November 24th, 2024 18:55

Dell Corei5 Desktop

We are facing the same issue. The computer has been rarely used and is in tip top shape. However, as of late when my daughter tries to play a game the system freezes and we have to force power it off.

ive done all of the updates thinking its. Bios issue and still today we are facing 2 Amber and 4 white lights. 

9 Legend

 • 

14.6K Posts

November 24th, 2024 22:42

System freeze when it senses instability.

2-4 led code:

2 4 Memory or RAM failure
  • Reseat the Memory
  • Troubleshoot the memory further

9 Legend

 • 

14.6K Posts

November 24th, 2024 22:43

Let community know ur i5 Dell desktop pc model.  Take both memory sticks out, install only one stick back, test POST. do this test for each stick. If one stick has gone rogue you can ID it.

10 Elder

 • 

45.2K Posts

November 28th, 2024 00:28

Might also need the motherboard battery replaced with a fresh one...

1 Rookie

 • 

3 Posts

November 28th, 2024 02:39

@RoHe​ it ended up being a RAM issue. We have warranty on the computer and it was replaced free of charge. 

1 Rookie

 • 

3 Posts

November 28th, 2024 02:40

@redxps630​ that was the actual issue! Its been resolved by replacing the RAM

No Events found!

Top