1 Rookie
•
5 Posts
0
668
March 30th, 2023 06:00
dead dell desktop
dead dell desktop, it has died on my for the last time, all I want is to retrieve the pictures but there is no recognisable hard drive in there ?. no Seagate or similar, there is however a plug in 8gb1rx8 board, does this contain the pictures and if so, how can I transfer these pics to my new computer, which incidentally does not have a plug in facility for this board, please help
No Events found!
filbert
4 Operator
•
1.8K Posts
0
April 1st, 2023 07:00
Yes, you can retrieve your pictures and other personal files.
After you have saved your files, you can reinstall the drive in your PC and follow advice from others in this thread to see if you can get your PC working.
Whenever touching components or working inside a computer, wear a grounded wrist strap, also called anti-static wrist strap, ESD wrist strap, or ground bracelet. It's a cheap and sensible precaution. Rest the laptop on an anti-static mat or at least a reasonable alternative such as corrugated cardboard.
Chino de Oro
9 Legend
•
8.1K Posts
0
April 2nd, 2023 01:00
Hello, if you can't see any hard drive, very likely that your computer has a solid state drive. That is also the storage where your pictures are held. The solid state drive has a rectangle shape, about the size of a chewing gum, sometimes shorter. The picture below may help with the location and how to remove it.
After removal from computer, it can be place in a USB enclosure such of this one and it will turn into a flash drive whereas you can plug into a working desktop or laptop for data retrieval.
To search for your data (pictures), use this path: Local Disk (X)/Users/MachineName/ and you will find all your folders there, including Pictures.
Good luck,
JOcean
9 Legend
•
12.6K Posts
0
March 30th, 2023 09:00
The "board " you refer to is the RAM module and no, the pictures are not stored on there. In order to confirm HDD/SDD availability we would need the exact model number. There were some very basic budget models with a drive soldered to the MB but again you have to post the model number for any help.
RoHe
10 Elder
•
45.2K Posts
0
March 30th, 2023 11:00
In addition to what @JOcean asked, also tell us:
odbob
1 Rookie
•
5 Posts
0
March 31st, 2023 04:00
hi, thank you, the numbers I have are :
RoHe
10 Elder
•
45.2K Posts
0
March 31st, 2023 11:00
@odbob You shouldn't post your private info in an open forum like this.
Your PC is an XPS 8940 with a 256 GB Toshiba SSD, i5-10400 CPU, 1x8 GB RAM, and NVidia 1650 GPU, Win 10.
Now answer the other questions...
odbob
1 Rookie
•
5 Posts
0
April 1st, 2023 00:00
thank you for the info re privacy, but as I said, the desktop is completely dead, no chance of revival, it was windows 10, I was just hoping that there was some way of retrieving my pictures from this totally dead machine
RoHe
10 Elder
•
45.2K Posts
0
April 1st, 2023 12:00
@odbob "Completely dead" sounds odd.
If the PSU LED on back of PC doesn't even turn on when you press the PC's button, that might suggest:
If PC passes the BIST test, that could suggest a problem with the PC's power button module.
PSU and power button module are both replaceable components, assuming you'd want to fix this PC rather than just recovering files from the drive.
FWIW, this PC has a Toshiba 256-GB M.2 NVME SSD.
odbob
1 Rookie
•
5 Posts
0
April 2nd, 2023 00:00
thank you but I know how to deal with Sata hard drives, it's just that this desktop does not have a recognisable drive in it, my original question, where are the pictures held in this machine
odbob
1 Rookie
•
5 Posts
0
April 2nd, 2023 04:00
thank you so much, very helpful and now sorted, best regards Robert