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2460
June 9th, 2022 02:00
Cloned (imaged) OS to new PC SSD, now getting blue screens
Imaging Win10...
FROM:
HP Pavilion 500-2014 PC, win10 on 1TB HDD, UEFI, Sata->AHCI -- BUT "Legacy Support - disable", "Secure Boot - disable"
TO:
Dell Inspiron 3891, UEFI only, Secure boot on, Sata->RAID. Had Win11 on 500gb SSD.
Using Macrium Reflect Free. I installed it on the desktop of the new destination Win11 PC and chose to "restore" the source PC's Win10 image to SSD. NOTE - Macrium never asked me about resizing partions (even tho new drive was smaller).
When I was done, and I rebooted, I got stop errors:
a required device isn't connected or can't be accessed
error code 0xc0000225
With the bios changes I describe below, I also sometimes got:
INACCESSIBLE BOOT DEVICE
or
SYSTEM THREAD EXCEPTION NOT HANDLED
----------------
THINGS I TRIED:
startup repair, nope
secure boot OFF, nope
safe mode, nope
disable driver signature management, nope
Switched RAID to AHCI, nope
Secure boot ON, nope
Secure boot OFF, changed "deploy" to "audit" mode, nope
Intel Platform Trust OFF
SMM Security OFF
Disable Absolute
UEFI Path SEcurity - Never
System Thread (?)
I noticed that when I rebooted the original win10 computer, and ran DISKPART, "list vol / info column" there's a BOOT and a HIDDEN volume. But not on the new computer (when I booted to a win10 usb installer)
So I used diskpart to remove all the partitions except the OS, then recreated the efi & system partition...
And now I CAN boot into safe mode ok... But when I exit safe mode, I get the error
SYSTEM THREAD EXCEPTION NOT HANDLED
At one point it mentioned "stornvme.sys" but it's not consistent.
Thanks for any help you can suggest at this point.
XPS_Man
5 Practitioner
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2.4K Posts
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June 10th, 2022 10:00
Enable installer service in safe mode first
This is optional just in case safe mode refuses to run the driver exe files below.
Now run these drivers in exact order.
Chipset
https://dl.dell.com/FOLDER06950412M/4/Intel-Chipset-Device-Software_J9FFX_WIN_10.1.18634.8254_A15.EXE
Intel management service engine
https://dl.dell.com/FOLDER07976316M/1/Intel-Management-Engine-Components-Installer_RD00F_WIN_2141.15.0.2511_A00.EXE
Intel HD graphics
https://dl.dell.com/FOLDER07959040M/1/Intel-UHD-Graphics-Driver_FW88N_WIN64_30.0.100.9955_A03.EXE
SATA Drivers.
https://dl.dell.com/FOLDER08267991M/3/Intel-Rapid-Storage-Technology-Driver_6D2KD_WIN64_18.7.1.1003_A04.EXE
Now if you are lucky you should be able to reboot.
Your problems don't end here, I believe you are cloning to move applications to the new machine. Else you better just copy the data files from the old machine.
Application installed on your computer are using Driver repositories from old machine and have created registry entries accordingly so some may not work
RoHe
10 Elder
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45.2K Posts
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June 10th, 2022 12:00
@dgrrr - Did you have an AMD CPU in that old PC?
AODDriver2.sys is part of AMD's OverDrive software which..."provides users the ability to maximize the capability, flexibility, and adjustability of platforms utilizing AMD processors, sockets, and chipsets."
It's not compatible with the Intel CPU and Intel chipset in your Inspiron 3891.
FYI: You're only allowed to edit one of your own posts for 20 min after it was originally posted on this forum. After that time limit ends, you just have to make a new post in the same thread...
RoHe
10 Elder
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45.2K Posts
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June 9th, 2022 17:00
Why do you expect a Win 10 image from an HP PC to work on a Dell Inspiron 3891?
They likely have different CPUs, different Intel chipsets, use different drivers, etc.
If you want Win 10 on the Inspiron, go here and use the Microsoft Media Creation Tool to create a bootable USB. Plug that USB into the Inspiron with power completely off. Then power on and start tapping F12 when you see the Dell splash screen.
When the F12 menu opens, select the option to boot from USB to launch the OS installer. You will have to install all your software once you get Win 10 installed and updated. And if Windows Update misses any of the required drivers for the Inspiron 3891, you'll find them here on Dell's Support page. Be sure to pick Win 10 on the OS list before downloading/installing any drivers...
JOcean
9 Legend
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12.6K Posts
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June 9th, 2022 18:00
@RoHe is spot on with his advice. In essence what you are doing is trying to move a drive from one platform to a completely different platform. This YouTube video has a great analysis and explanation on why you should not do this on different platforms.
dgrrr
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June 10th, 2022 00:00
OK, so while Windows10 can sometimes recover from a transplant, it's not to be expected, right? (I believed it was.)
Getting into safe mode makes me feel so close...
So for the sake of experimentation, is there a way to use safe mode (which works now) to make the transplanted OS stop looking for the old drivers, and re-assess the hardware it finds itself in, much like it does on the initial install?
(Currently when I got back to normal mode I get stop error "system thread exception not handled, aodddriver2.sys")
(Also, for what it's worth, I have the DriverStore/FileRepository folder copied from original pristine installation of Win11)
dgrrr
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June 10th, 2022 11:00
Thanks XPS_Man -- I was able to do the registry edit (and am glad to know how to enable the installer service in safe mode), and I successfully install the 4 sets of drivers --
but sadly I'm still getting the same stop error:
system thread exception not handled, aoddriver2.sys
dgrrr
1 Rookie
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June 10th, 2022 12:00
(My ability to edit previous posts in thread went away, weird)
(FYI, thinking the aoddriver2.sys might be related to AMD, I tried uninstalling AMD stuff, and disabling in startup & msconfig services... but no help.)
XPS_Man
5 Practitioner
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2.4K Posts
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June 10th, 2022 12:00
Just did a Google search
Soddriver2.sys is an AMD Driver file.
So its not just the driver file, maybe your old machine was running on an AMD chipset. I hardly think this image will boot on new processor and chipset.
dgrrr
1 Rookie
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June 10th, 2022 14:00
Got it. So is there no way to use Safe Mode or Command Prompt to either "remove" the AMD drivers, or to get Windows to re-assess the hardware drivers it needs?
RoHe
10 Elder
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45.2K Posts
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June 10th, 2022 16:00
As I said at the very beginning, if the CPUs aren't the same, or at least compatible, your image isn't going to work.
So now change BIOS from RAID to AHCI, then wipe the boot drive and install Win 10 or Win 11 using the Microsoft Media Creation Tool. Get the OS fully updated and then install all your apps.
If necessary, you can use Macrium Reflect to "mount" the image that you already created as a separate drive on the Inspiron after everything else is installed, and copy your personal files over to the Inspiron. Don't copy any app files because they won't work on the new PC.
dgrrr
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June 10th, 2022 16:00
(Why does safe mode allow replacing other hardware drivers but not chipset drivers?)
XPS_Man
5 Practitioner
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2.4K Posts
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June 10th, 2022 17:00
I wish I could explain this in one paragraph.
The processor and chipset working with the BIOS (Designed for Intel) have a much deeper integration than a few drivers. In case of OEMs its even deeper, as their proc and chipset and customized per their needs and this customization is locked by the firmware(BIOS)
I am asking you to give up. It you succeed please do share your solution.
dgrrr
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June 10th, 2022 17:00
OK. You can't change your tires when the car is moving. While experimenting over the past few days, several times I've actually restored the new dell's initial operating system from an image I made before changing anything (so I could look at drivers or copy files) -- would you recommend I use that image of the original (DELL) factory settings, or would the media creation tool be better?
XPS_Man
5 Practitioner
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2.4K Posts
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June 10th, 2022 19:00
Media creation tool always. You can the latest build.
Dell's image comes with a lot of bloatware, not blaming dell, it's the case with every OEM. So a fresh install uses 3-4 GB RAM idle.
Once you have reinstalled OS using media creation tool, please run SupportAssist, it will update all the drivers as well as recreate the factory image partition on the hard drive.
dgrrr
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June 10th, 2022 23:00
Thanks you guys. I had thought Win10 had made transplants to dissimilar hardware easy / common, but I was wrong.