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June 16th, 2024 14:45
Audio not working - No jack information available
My laptop microphone / recording not working. Even external microphone connected ( Wireless Headphones, Webcam mic) are also not working and showing same error "No jack information available". Below mentioned already tried but nothing worked out.
1. Tried setting up of microphone , going into settings >Privacy>Microphone . Also tried settings>Speech>Microphone.
2. Tried through control panel > sound> recording.
3. Tried using windows troubleshooter.
4. Tried resetting windows.
5. Installed new drivers from realtek website.
6. Finally when nothing worked out Reinstalled whole windows by USB .
No Events found!
RoHe
10 Elder
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45.2K Posts
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June 18th, 2024 23:17
You posted this in the Inspiron Desktop forum, but you said this is a laptop.
Exactly what PC model and version of Windows do you have?