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August 13th, 2025 19:05
3477 monitor turns off
My Inspiron 3477 A 10 is new to me and the monitor keeps going black after several minutes although the computer is still running. I could only find one setting for monitor and I made sure that it indicated the monitor should never turn off. But it does, can anyone help this old feller?
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WyPokey
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August 13th, 2025 23:50
I spoke to Microsoft tech support and it turns out it was not any of the power settings the issue was the screen saver setting. All fixed now that they are set to NONE.