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November 4th, 2015 06:00

Using Image Assist on Raid Drive

Hello All,

I used to use Dell Image Wizard on most of our systems, until I ran across Precision Tower T5810 with LSI MegaRaid Card with two drives in Raid 1.

I booted off the thumbdrive to capture the image of the system and was unable to see the drives attached to the LSI Megaraid Card.

Any suggestions or help would be appreciated, cloning these systems would greatly save us a lot of time.

Tom

15 Posts

November 4th, 2015 07:00

The drivers for the Raid Card are probably not in the PE for the USB Key you build. So if you need support for that card, you maybe able to rebuild your key on a system with that already installed, or otherwise you would need to inject the drivers for that card into your PE on the USB Key. In Phase3 and greater we have some backend switches that could help with this as well, but the drivers for the card would need to be INF installable. If you need more detailed information please let me know but this should point you in the correct direction.

Thanks,

Gary Babcock

Software Development Senior Engineer

Dell | Configuration Services

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342 Posts

November 17th, 2015 11:00

The ImageAssist installer can be run with an /add_drivers switch which will create a folder in the install directory "__Additional_Drivers__".  Drivers from this folder will be installed by the PE creating tools:

  • USB Creator Tool
  • Auto Capture Prep Tool
  • DVD Restore Architect

5 Posts

November 20th, 2015 13:00

Thanks for all the info - I formatted and installed Windows 7 onto the system - I had placed the drivers onto a thumbdrive for the LSI - F6 when installing Windows to install the driver which then saw the raid and drive (mirrored). After configuring the system, I installed all the latest Windows Updates and then installed Dell Image Assist onto the system to create the USB Tool.

I created an image and will let you know what happens.

Will try to deploy later this week/weekend.

Question, will I have to rebuild the mirror after imaging?

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21 Posts

November 20th, 2015 13:00

Once the image is installed on that RAID configuration, (ex, RAID0 or RAID1) you can just leave it as is unless there are any additional changes for your particular system that are required.

5 Posts

November 23rd, 2015 09:00

Thanks for all the information:

I am going to try this again, We have Dell Precision T5810 with MegaRAID SAS 9341-8i 12Gb/s PC Ie SATA/SAS controller set up as RAID 1 with 2 500GB 2.5inch SATA (7,200 Rpm) Hard Drives.

I booted off the Windows 7 CD\DVD, pointed it to the LSI Drivers on thumbdrive to format and reinstall Windows.

Installed the drivers and Windows 7 Updates completely.

Installed the Dell Image Assist on this computer with the switch /add_drivers.

It did create the folder Additional Drivers.

Copied the drivers for LSI into that folder.

Created an image and created bootable thumbdrive with image on it.

I booted up the second machine off the Dell off the thubdrive.

It saw the controller and hard drive and restored the image onto the harddrive from the thumbdrive.

Once completion of restore, I rebooted the second system and get a Windows error of 0xc000000e

I googled that error dealing with Rebuilding the BCD.

I am at a lost what I am doing wrong - I have not ran into this before using the Dell Imaging Tools.

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21 Posts

November 23rd, 2015 10:00

You have a  boot error that  is caused by a corrupted or bad configured master boot sector, rebuilding the BCD (master boot sector) may be the solution. Unplug any recent USB discs, CDs, DVDs etc. This includes a memory card readers as well. This way we will make sure that nothing you recently added to your computer isn’t causing this issue.

  1. Boot from your install disc
  2. Click on Repair your computer after you go through language, time etc.
  3. Select your Windows installation drive, which is usually C:\, and click Next
  4. Choose Command Prompt when the System Recovery Options box appears
  5. Write the following command and press 'Enter'afterwards:
bootrec /rebuildbcd

5 Posts

November 23rd, 2015 13:00

David,

That is the problem - once I boot off the disk again. I have to load the LSI drivers again or it will not see the drive - funny thing is that it sees the usb thumbdrive (Raid Drivers) as c:.

I will try again and search for solution - I may be doing something wrong in the process.

I will reread the Image Assist documentation - I will let you know.

Thanks for all the help.

Tom

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