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8 Posts
0
5416
May 5th, 2017 09:00
USB drive not detected
We bought a Dell OptiPlex 5250 with the latest chipset (Core i5 Gen. 7) lately. I started to create a bootable USB stick with DIA but after booting from this stick(with UEFI, but also with legacy) it says:
Initializing Dell PE, this may take a minute...
Waiting for USB Drive to be ready...
Unable to locate USB Drive.
X:\windows\system32>
I found no way to boot from the DIA-USB stick, neither it is located in the 3.0 nor the 2.0 USB ports.
Any suggestions, what I did wrong?
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MoSalam_1
8 Posts
2
May 8th, 2017 09:00
I would recommend a different USB drive. I have had similar experiences booting from a Corsair USB drive where it would disconnect itself soon as the laptop POSTs unless I choose Boot from USB and then quickly remove and re-attach it. Luckily the Voyager series USBs have a light indicator when it's online which helped with the timing.
if no other drives are available try this.
tkoscielniak
52 Posts
0
May 5th, 2017 09:00
Hello, Make sure you are using the current version of ImageAssist to create the USB key. We updated it two weeks ago.
Dell Image Assist
26 Posts
1
May 5th, 2017 09:00
I would suggest using another USB thumb drive, the other option is to create a NEW DIA USB thumb drive and trying that as well.
I have not seen any issues booting to the DIA USB thumb drives or received any notices from customers
Thank you,
Daniel