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December 3rd, 2020 12:00

Optiplex 9030 and Windows 10 / Imageassist X

I have a lab of Optiplex 9030 AIO systems that over their lifetime have been updated to 2004.  As a part of setting up this lab for another purpose, I used Imageassist to wipe the systems and install a fresh copy of Windows 10 2004 Education.  The operation completes normally but after a while, I get a message saying that my system had to reboot and when I continue it just boots in a loop.  As an aside, a quick family driver check didn't turn up anything current.  Is the 9030 just not supported with supported versions of Windows 10?  I did get a 1709 ISO I had to boot up normally but I am reticent to use that.


Thanks!

Ernest Williams

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December 3rd, 2020 12:00

Hey @erwilliams good to see you are still using ImageAssist. On the driver support, we only keep the packs qualified for new OS builds up to about 2-3 years out from systems release. The 9030 is too old to get sustainment packs  beyond what is promoted on the www.dell.com/familypacks page. It sounds like there may be something malformed in the unattend.xml that is causing setup to bug out. Send me an email with log files and let's connect to have a closer look.

Thanks, TM

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