Unsolved
1 Rookie
•
11 Posts
0
3637
October 27th, 2019 23:00
Issues with Image Assist v8.7.1.5 and MaxxAudio Pro by Wave
Hi All,
I have been using IA 8.6.1.3 with the Win10 1809 image I built back in April without any issues.
We normally image Latitude 7490, 7400, 5590, 5500 using IA USB Drive Deploy with Restore Tool 6.2.0.4 which gets the image and driver pack form our SMB share. We keep all our driver packs up to date using Dell Family Pack Downloader.
I have noticed that at least for Latitude 7400 and 5500 dell driver pack contains some apps as a Windows Store apps. For example MaxxAudio Pro by Wave, Interl Graphic app, Thunderbolt app. They normally get installed upon the first login.
After upgrading IA to 8.7.1.5 I made a new USB key which now has restore tool 6.4.0.1 and noticed straight away that if deploy my image using this key the store apps MaxxAudio Pro by Wave, Interl Graphic app, Thunderbolt app are not getting installed. The most important is MaxxAudio Pro by Wave as the 3.5mm audio jack is not working without it.
I thought maybe I am deploying the image prepared with IA 8.6.1.3 using the newer version of IA so today I went and built a new Win10 1903 image using IA 8.7.1.5. Unfortunately, I am still not getting those store apps installed. This is very annoying having to install MaxxAudio Pro manually on every laptop.
All Waves-MaxxAudio-Pro-Application_M85FF_WIN64_2.0.54.0_A03_06.exe does just takes you to the MS Store page when you click Install.
Any ideas?
DELL-Tyler M
Moderator
•
342 Posts
0
November 7th, 2019 18:00
@Naydonov
Read the article below for more information on this. It references contacting the REC support to obtain the files.
Once you receive the files, stage them in a folder and create a script to install them using an auto-admin logon and first logon command.
In the example below, c:\post_installs was created and the MaxxAudio files were added to that folder along with custom a installer.cmd file. (installer.cmd not provided by REC)
Fill out the unattend.xml creator as follows:
Content for installer.cmd file
powershell -ex bypass -c Add-AppxProvisionedPackage -Online -PackagePath "C:\post_installs\MaxxAudio\2ccd06ab93a5461080ec95e9acfddb44.appxbundle" -License "C:\post_installs\MaxxAudio\2ccd06ab93a5461080ec95e9acfddb44_License1.xml"
Naydonov
1 Rookie
•
11 Posts
0
November 25th, 2019 19:00
Thank you very much @DELL-Tyler M
It all makes sense for the offline imaging
We actually image our laptops online, as soon as they start they log in under the local Admin account and can see the internet.
What I still don't get is why when I use IA 8.6.1.3 and Restore Tool 6.2.0.4 I get 3 store apps installed automatically (MaxxAudio Pro by Wave, Intel Thunderbolt software and Intel Graphics) but when I use IA 8.7.1.5 and restore tool 6.4.0.1 those apps are not getting installed automatically.
I have just noticed that IA 8.8.0.2 is out. I will give it ago.