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November 11th, 2020 19:00
ImageAssist Restore Error on Optiplex 5080
I have a Windows 10 image, created by ImageAssist version 5.9.0.0 on a flash drive.
After clicking on the Image Restore function In Image Assist on an Optiplex 5080, I get an error "Disk 0 is main running drive, and there is no disk 1. Process can't continue. Please run this tool again from a different drive."
The same flash drive has no issues imaging an Optiplex 5050.
I noticed that the 5050 and 5080 were installed on Sata-1 and Sata-3 respectively. I switched the dvd drive to Sata-1 on the 5080. Same error.
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tkoscielniak
52 Posts
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November 12th, 2020 05:00
Hello Alrosner, that sounds like the mass storage driver might not be on your restore usb key for that model. Please download the newest version of DIA, run it and build a new usb drive from it. If problems persist, please open an incident wit our DIA support desk.