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October 27th, 2025 19:06
Image Assist Timeline
Create and Order a Custom Dynamic Image with Dell Image Assist
- Build: Create a VM (4 CPUs, 4GB RAM, 100GB disk), install Windows, add apps, and take a snapshot. (approx. 1/2 day)
 - Capture: Download and run Dell Image Assist in the VM to capture the image. (approx. 1/2 day)
 - Test: Copy the WIM to a DIA USB with Family Driver Pack/s. Boot a system from USB and run the restore tool. (approx. 1/2 day)
 - Order: Place an order with custom imaging attached to the PC’s. (approx. 1/2 day)
 - Project: Configuration Services Project Manager engaged to begin project setup (1-2 days)
 - Upload: Use Dell File Transfer App to log in, select your project, and upload the image. (.5 day)
 - Engineer: Project is engineered for production orders. (5-7 days)
 - Validate: Dell applies the image to a sample PC (First Article) for your review. (online 1 day OR physical 2 weeks w/ supply chain dependency)
 - Ship: Once validated, release orders. (Varies by supply chain)
 
Total Time approx. 2-4 weeks
Get Help with Image Assist
Imaging Support Team 7AM-5PM CST.
Live Imaging Webinar
every Thursday from 9:30AM-10:30AM CST (3:30-4:30 UTC/GMT)
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