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3093
February 9th, 2022 03:00
Image Assist and how to deal with drivers?
I'm new to Image Assist. Setting up and creating an image is all pretty straight forward. The part about drivers was confusing. Maybe I missed it in the manual, but I didn't find an explanation how to deal with them. Reading this forum, I found out you simply download the driver family pack and add it to a folder on the USB drive.
Maybe an addition for the manual?
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Joyfreeman
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21 Posts
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February 9th, 2022 06:00
Hi Simon, information can be found in the manual in the Creating a Dynamic Image section. For future needs you can contact the Imaging Service Desk @866-344-0541 email US_OSImaging@Dell.com
Simon Weel
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84 Posts
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February 9th, 2022 06:00
Ok, read the manual again and indeed, chapter Create and capture Dynamic image point 9 has a note: NOTE: To automate the restore process, save the dynamic image in the Dell_Images folder, and the driver packs in the Dell_Driver_Packs_Local folder.
Thanks!
Ron Kierstead
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February 25th, 2022 08:00
There is an older reply that further stipulates that the driver packs need to remain zipped...
[SOLVED] Driver Packs Folder
ImageThat
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1 Message
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July 12th, 2024 21:28
@Ron Kierstead I wonder if this is still accurate now. I placed the Dell Family Driver package in a .zip format in that default drivers folder and it still says no valid driver packs detected. I also tried it unzipped and still it just keeps saying this. Any idea what has changed or what I might be doing wrong? Thanks.
hc-space-cowboy
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6 Posts
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November 15th, 2024 22:06
@Simon Weel DIA will not detect the zipped or unzipped driver pack even though the folder is named "Dell_Driver_Packs_Local". When I open the Restore process it automatically points to that folder but I always get "No valid driver pack detected."
The only file format I can download from the Dell site for a Latitude 7450 is an exe file.
hc-space-cowboy
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November 15th, 2024 22:06
@ImageThat Getting same issue too.
J-W27
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February 15th, 2025 02:29
@hc-space-cowboy Did you ever find a solution to this?
J-W27
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February 15th, 2025 02:35
@ImageThat Did you ever reach a solution?
hc-space-cowboy
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February 17th, 2025 16:57
@J-W27 It turns out I was reading the table incorrectly. It did indeed have a link to the drivers I was looking for. What Dell model(s) do you need drivers for?