Error Installing Image Assist: Sysprep has already been run on this image

Hi,

I have the same problem and don't know how you solved it. I have a virtual machine that boots to the out of the box experience. If I go to Audit Mode I get the same message as you.

Then I've tried to create a user, install ImageAssist and create the image. But this results in an image which already has a user account created. I'd like to have an image which shows the OOBE screen and the customer can create a user account.

Next, I've tried to enable the local admin account in the newly created user account, switch to local admin account and delete the newly created user. With this, I get an image with no user account but also no OOBE screen which allows me to create one.

So I'm confused how to create an image which has no user account and boots to OOBE to allow the customer to create a user account.

Regards,

Ben

2 different answer files could resolve that I think?

The first runs when it comes out of audit mode where you could tell it to not create a user and the second one to run with image assist

Thank you for the answer.

But with which user account do I run ImageAssist?

I can't run it in AuditMode (sysprep already run) and if I create a user I'm not getting the OOB experience to create a user.

What I'm trying right now:

1. create a user in OOBE
2. install ImageAssist tools
3. manually run verification
4. sysprep /generalize with boot to AuditMode
5. delete user and user profile
6. sysprep /generalize but boot to OOBE
7. boot from bootable dell usb drive
8. capture image

But I still feel that I'm missing something very obvious.

best regards,

Ben

Are you not enabling the built in Administrator account to run sysprep? I would just use that.

So the process would be:

Install Windows

Enter Audit mode before creating a user and it will use the local administrator

Build your reference image and then sysprep it using an answer file that tells it to skip user creation. It should log back into the local administrator when sysprep finishes

Then install image assist and verify/sysprep/capture 

All the computers I did are joined to a domain so this is only guess work on my part for getting the user prompt to appear

Thank you again.

One try was working fine the way you suggested it. I have to go through the whole process again but it looks good.

Just for a reference what I did:

1. setup windows
2. at login go to audit mode (ctrl+shift+F3)
3. customize windows
4. run lusrmgr.msc and enable local admin account
5. create an answer file with AutoLogon set to Administrator (see below)
6. run sysprep /oobe /reboot /unattend:answer.xml
7. wait till system reboots into local admin account
8. install dell tools 
9. create a second answer file with no AutoLogon and SkipUserOOBE set to false (see below)
10. run dell verification
11. run dell unattend xml, import second answer file
12. run dell auto capture and wait

Maybe it helps others to find a working process for them.

Thank you for the help and I will check tomorrow if it is really working now.

Answer file to boot into local admin:

schemas.microsoft.com/.../State" xmlns:xsi=" www.w3.org/.../XMLSchema-instance">

true
true
true
true
Home
true
true
1



Administrator
true
5

Answer file for dell tools:

schemas.microsoft.com/.../State" xmlns:xsi=" www.w3.org/.../XMLSchema-instance">
false
false



schemas.microsoft.com/.../State" xmlns:xsi=" www.w3.org/.../XMLSchema-instance">

true
Home
true
false
1

Nice!

Glad you were able to get it sorted