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December 2nd, 2024 16:19
Dell Image Assist | WIM not getting selected Automatically !
Hi All,
Hope you are all doing gr8.
This is regarding the issue which I am facing the issue. so its a quite unique one but ya it exist hence i am here to take the help from Community.
so in our org. we are using Dell Image Assist for the OS installation along with custom WIM & Drivers are from Family Drive package from Dell
Models are 5420 , 5430 , 5410 ( not Driver support ) , 7450
so we have 2 type of Sandisk pendrives which we use for build process.
1, SanDisk Ultra Dual Drive Go USB Type-C ( BLACK )
2, SanDisk Ultra Dual Drive Luxe USB Type-C™ Flash Drive ( SILVER ).
in the 1PD(black ) the wim & drivers get automatically detected by DIA but on 2PD(silver) its doesn't get detected.
we are using dynamic restore but still facing this issue
Hence, Please suggest what can be done to resolve this issue
things i have tried
1, tried to reformat by Dell Image Assist Tool the pendrives but still same result ( wim is not getting damage/corrupt )
WIM image : windows 11 24h2
Please suggest what i can do to resolve this unique issue
K07
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December 2nd, 2024 16:29
UPDATE:
the wim is in the Dell_Images folder & Driver pack is in Dell_Drivers_Packs_Local in both Pendrives
paulerob
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December 3rd, 2024 20:48
Greetings,
Sorry to hear that you are experiencing issues with Dell Image Assist. Couple of questions, can you tell me the size of the pen drives? 32GB, 64GB, 128GB, 256GB, 512GB, or 1TB? Also, how about the version of Dell Image Assist you are using? Would you be willing to share your WIM with me if I set-up a OneDrive Secure Share? I appreciate your time and look forward to hearing from you.
yashkisir
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December 4th, 2024 04:55
@paulerob
Hi , Both pendrives are 64 GB ,
Dell Image assist version is 11.1.1.4
sorry to say can't share the wim file
K07 ( don't know why dell doesn't let me login )
paulerob
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December 5th, 2024 15:27
Greetings,
I have found the exact SanDisk USB Keys that you mentioned in your original post.
1.SanDisk Ultra Dual Drive Go USB Type-C (BLACK)
2. SanDisk Ultra Dual Drive Luxe USB Type-C™ Flash Drive (SILVER)
What Dell system(s) are you imaging?
What Family Driver Packs are you using?
Look forward to hearing from you.
K07
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December 15th, 2024 19:18
@paulerob hi Paul apologize for late response on your questions
Dell latitude 5420 5410 5430 and 7450
Which ever is published by dell on there websites ( as on the black one it just get picked even if that provided dell package old or new)