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May 8th, 2009 07:00

frequent restart of storapid

HP-UX 11.23 (on PA RISC)

Symmetrix Command Line Interface (SYMCLI) Version V6.5.0.0 (Edit Level: 872)
built with SYMAPI Version V6.5.0.0 (Edit Level: 872)

:root [/opt/emc/API/log] cat storapid.log0|grep -i "storapid Starting"
[18362 Listener] May-08 10:16:18 : storapid Starting, Version: V6.5-872 (0.0)
[27217 Listener] May-08 10:31:23 : storapid Starting, Version: V6.5-872 (0.0)
[27218 Listener] May-08 10:31:23 : storapid Starting, Version: V6.5-872 (0.0)
[7083 Listener] May-08 10:46:28 : storapid Starting, Version: V6.5-872 (0.0)


what is the stable version as of now? I have lot of scripts running on the host and if the storapid restart and and the symcli commands( from the script) happens at the same time there is going to be a failure scenario.

Any one know of any known bug or any solution??

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May 10th, 2009 07:00

I have the following error on storapid.log when i restarted storwatchd and storapid. Is that of some concern..

[28032 -cleanclient] May-10 10:29:23 : [removed_symmwin_client()] SWS_ASYNC_CHECK_STATUS returned - symmwin error: 1. Removing client

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2.8K Posts

May 11th, 2009 06:00

The [removed_symmwin_client()] isn't really an issue.
Have a look at emc154403 .. It looks like the message is misleading ... And possibly will change in the future.

[edit to add hyperlink]
http://csgateway.emc.com/primus.asp?id=emc154403

I guess it's better if you open a SR for your restarting daemons. :-)

Message was edited by: His Benevolency
David Yates

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1.3K Posts

May 11th, 2009 17:00

i have an SR alraeady opened . No singinificant progress so far.

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2.8K Posts

May 12th, 2009 01:00

Can you please write me an email (you can find my address stripping the space from my surname and using usual EMC email address: surname_name@emc.com) with SR number ?? I'm curious to find what's going on with your SR.. I guess someone is digging logs. And S.E. have very long logs!! :D

Do you have a grab of the host ?? Is it already in SR ??

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May 12th, 2009 05:00

i could see most of the time simialr entries coming in the log. Those devices are not in the system now. But i am not sure why the system is trying to access it.

[13660 job_pool-941] May-12 8:53:31 : [lock_and_open_device()] Could not open device /dev/rdsk/c48t6d2
[13660 job_pool-941] May-12 8:53:31 : [open_device()] Failed to open raw device '/dev/rdsk/c48t8d0', rc: 0x0
, errno: 2: Unknown code -1 (0xffffffff)
[13660 job_pool-941] May-12 8:53:31 : [lock_and_open_device()] Could not open device /dev/rdsk/c48t8d0
[13660 job_pool-941] May-12 8:53:31 : [open_device()] Failed to open raw device '/dev/rdsk/c48t8d1', rc: 0x0
, errno: 2: Unknown code -1 (0xffffffff)
[13660 job_pool-941] May-12 8:53:31 : [lock_and_open_device()] Could not open device /dev/rdsk/c48t8d1
[13660 job_pool-941] May-12 8:53:31 : [open_device()] Failed to open raw device '/dev/rdsk/c48t8d2', rc: 0x0
, errno: 2: Unknown code -1 (0xffffffff)
[13660 job_pool-941] May-12 8:53:31 : [lock_and_open_device()] Could not open device /dev/rdsk/c48t8d2
[13660 job_pool-941] May-12 8:53:31 : [open_device()] Failed to open raw device '/dev/rdsk/c48t8d3', rc: 0x0
, errno: 2: Unknown code -1 (0xffffffff)
[13660 job_pool-941] May-12 8:53:31 : [lock_and_open_device()] Could not open device /dev/rdsk/c48t8d3
[13660 job_pool-941] May-12 8:53:31 : [open_device()] Failed to open raw device '/dev/rdsk/c48t9d0', rc: 0x0
, errno: 2: Unknown code -1 (0xffffffff)
[13660 job_pool-941] May-12 8:53:31 : [lock_and_open_device()] Could not open device /dev/rdsk/c48t9d0

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May 12th, 2009 05:00

"Il Moderatore Benevolo"

ROTFL ;-)

154 Posts

May 12th, 2009 05:00


Greetings SKT,

The SR number could help. Stefano has a gift for understatement when he mentioned the ... uh... voluminous ... :-) SE logs. If you do have some "suspicious" entries, facts or other that you've provide to the SR, it wouldn't hurt to copy them here on the forum. When a resolution is reached, we can further document here too.

Forums are publicly searchable, service requests are not so if another user trips on your problem, it's possible to find someone with previous experience, or who remembers the issue from days past. I know we can't host full SE logs here, but every little bit helps.


Dave Yates
EMC TSE3
"Il Moderatore Benevolo"
Benevolent Host S/W & Mainframe Forum Moderator

Message was edited by: il benevolo un
David Yates

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1.3K Posts

May 12th, 2009 05:00

The other intersting thing i found is the client_use options under /opt/emc/API/config/daemon_options. can that be tuned from require(default) to optional.?

Do any one has any experience in that direction?

# Parameter client_use
#
# Meaning: Specifies the client use of the storapid.
#
# 'never' indicates the client is never to
# connect to the storapid.
# 'if-running' indicates the client should connect
# only if the storapid is running.
# 'require' indicates the client is required to use
# the storapid. If it is not running, an attempt will
# be made to start it. If the start fails, all API and
# CLI functions will return an error until it is started.
# 'optional' indicates the client should connect to the
# storapid if running. If it is not running, an attempt
# is made to start the storapid. If the start fails, API and
# CLI functions will continue.
#
# Allowed Values: never | if-running | require | optional
#
# Default Value require

# storapid:client_use = optional

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2.8K Posts

May 12th, 2009 06:00

Usually this error depends on a gatekeeper previously available and now (as you mentioned) unavailable. Probably Solution Enabler still believes the device is available and probes the gatekeeper, to check if it's available.
I see at least 3 different targets .. thus 3 different storage ports that used to be available .. :D

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1.3K Posts

May 12th, 2009 10:00

resolution from SR.

http://csgateway.emc.com/primus.asp?id=emc183476

The issue is a known problem when using Powepath 5.10 and solutins enabler. There is a bug that causes the Storapid daemon to crash intermittently with a fault. The short term fix is to disable the storapid daemon by setting the storapid:client_use=never in the daemon_options. The long term fix is to load powerpath patch

Message was edited by:
Dave Yates, Il Moderatore Benevolo
Hyperlinked the knowledgebase entry.

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September 22nd, 2009 04:00

work around and fix are posted on the thread
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