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2 Posts
1
1034
June 27th, 2022 10:00
On-Demand Course launches old presentation
My workplace paid for me to receive the Data Science and Big Data Analytics v2 - On-Demand Course. On Friday, I received an Email that said I had been assigned to Data Science and Big Data Analytics v2 - Online Course by a member of the Dell Education. When I try to launch the course, all I get is this presentation. Is this a mistake with the course? Or was I assigned the wrong course?
I have submitted two Tech Support tickets, and I have tried to contact the sales manager and the member who sent me the email that said I had been assigned since Friday, and I have received no response so far. What else can I do to resolve this situation?
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NSDame
Community Manager
•
478 Posts
1
June 28th, 2022 04:00
Hello aarg,
Thank you for purchasing our training.
I wasn't able to open your link, but what I found below from our course catalog.
Participants will receive an email with the
login information to the Dell Technologies
EduCast site https://educast.emc.com/
– Course content will be available at the start of the next scheduled session
• Note
– Please be sure to check your spam filter for such an email
– If you do not receive such an email, please contact BD101Instructors@dell.com
Please DM me with your Tech Support ticket numbers if you have any questions.
aarg
2 Posts
0
July 1st, 2022 08:00
Thank you! I have sent you a DM.
However, the presentation that loads says exactly what you posted, except for the fact that it says the course will begin on March 30, 2020.