Meet Knowledge Sharing Author: Ben Dingley

About Ben Dingley

Ben Dingley is a Cloud and Virtual Data Centre Architect who has worked for EMC Consulting, Dell Computers and number of financial institution in the UK. He is located in London, and is focused on designing and delivering Cloud and Virtual Data Centre solutions that maximise the benefits of virtualisation technologies while ensuring organisations understand the operational changes that cloud computing entails.

Ben is currently working for a financial institution in London helping them to onboard cloud computing for both storage and backup services for their production infrastructure.

Ben has over 10 yrs of experience in the Information Technology industry in various roles spanning Technical Design Authority, Enterprise Architecture, IT Infrastructure Management, and Project Management.

Ben has numerous industry certifications which include EMC Proven Professional certifications, SNIA SCSN-E Expert, Microsoft Certified Systems Engineer and PRICE2 Project Management.

Ben Dingley's Knowledge Sharing Article

Consider this: When we virtualize the data center converging server, storage, and network technologies, we are also converging the traditional IT support model.

How does the existing IT support model, with dedicated lines of support for each individual technology, each with its own manager, budget, and agenda, hinder the full potential and limit the benefits of what the virtual data center private cloud can achieve?

This article by Ben Dingley of EMC Consulting, examines what must be considered when changing the way IT departments restructure their support models for the virtual data center age. New ways of thinking about how IT service support areas should interact, and key considerations when defining a strate¬gic vision for the IT support of the virtual data center are discussed in depth.

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