Improving Data Protection (Backup) Success Rate Proactively

A server’s backup may fail for a number of reasons; name resolution on IP and name, backup client service is not running, traceroute is not functional, and so on. Essentially, any network pre-requisites that do not match or are altered will cause a backup to fail, thereby impacting the backup success rate metric. Implementing a pre-check function before backup jobs are started can help customers/service providers proactively attend to the outage (if any) instead of having a failed backup. Service providers are particularly sensitive to outages as they can lead to failing to meet an SLA which translates to loss in credibility, money and eventually, negative impact on the business.

In this Knowledge Sharing article, Mahendranag Jayanthi explores how the backup administrator's intuition to automate will reduce effort and improve backup success rate.

Read the full article here.