https://learning.dell.com/eduservice/parseSAML

I am also waiting for this resolution, does Dell is going to resolve this ?

Howdy @try_me2024 @Ashish Sakpal 

You will not be able to open a case for support with this blank page error. Please send me an email at andrew.yanco@dell.com and let me know the email address of your account receiving that error. I will be able to open cases on your behalf with the appropriate team.

-Andrew

Howdy @HEMILA 

You will not be able to open a case for support with this blank page error. Please send me an email at andrew.yanco@dell.com and let me know the email address of your account receiving that error. I will be able to open cases on your behalf with the appropriate team.

-Andrew

the blank screen show link https://learning.dell.com/eduservice/parseSAMLStill 

still present in 2025 and every Academy exam period, not uet resolve.

let me know any workaround? it's very annoying.

@Christopher2019 IT was able to correct the issue causing this error earlier. Please clear your cache and cookies and close completely out of your browser before trying again. If you encounter any further issues, please send me an email at andrew.yanco@dell.com and let me know the email address of your account so I can engage the appropriate teams.

@Dell-Yanco​ After posting this conversation, even though I did not clear the cache and cookies, it started working again. Thanks for your reply!

I cleared my cache and cookies and close completely out of my browser Edge before trying again.
Unfortunately this did not solve the problem.

I opened a case and am waiting for a solution to this problem from the vendor support team.

p.s. wrote to Andrew directly, and received the following message:

I am no longer employed with Dell as of 10/10/25.

If you need Dell Learning Support, please visit https://learning.dell.com/content/dell/en-us/home/support.html.

There is an immediate workaround: try using another browser, such as Firefox, Chrome, Edge, or one other than the one you currently use. Check to see if it works.

Yes, I tried using Firefox, Chrome and Edge in standart or anonymous mode. And I completely deleted cookies. And did the same on another PC that never went to the Dell website address. 
I also tried  use a VPN network. 
But I didn't achieve any result - the answer was the same in all cases -  the link redirect has been failing at https://learning.dell.com/eduservice/parseSAML and SSO doesn't work

I have the exact same problem. Tried multiple browsers cleared cache/cookies...
It does not work.