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August 25th, 2009 09:00
Have we answered your question?
Hi everyone. We want to ask you a huge favor:
If you ask a question, and you feel the question has been completely answered, could you please mark it answered?
How do I do that?
When you start a discussion, there is a little box that asks if you would like to mark the discussion as a question.The box is checked by default.
If someone posts a comment that is really helpful, you can mark that comment as a good, helpful comment. You can mark up to 3 comments in a thread as "helpful".
If someone posts a comment that is absolutely the correct response, mark that comment as correct.You can only mark one comment as "correct".
Why Should I bother?
As ECN members, you acquire points for your participation. So you are helping each other out by marking helpful and correct answers.
If you are helpful, you get 3 points:
If you are correct, you get TEN points:
To mark a question answered, look at the top of the thread and click "mark as answered" (the word answered is the hyperlink that will mark the question as answered):
Marking the question as answered will help those of us who are monitoring the community, and trying to make sure you all have the support you need.
So please help us help you!