Unsolved
1 Rookie
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5 Posts
1
444
July 27th, 2024 23:48
Dell Education Website Error
I have been trying in vain for several hours now to access the Dell Education website (https://education.dell.com). I click the "Sign in to view your training" button, and then am immediately met with the error message "Issue in creating user session key." I have tried multiple computers, multiple browsers, cleared caches, cleared cookies and Website data, but cannot log in. I was able to log in fine yesterday.
Any help that can be provided is much appreciated. I would prefer not to lose the progress I have made in the training.
Thank you.
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DELL-Geeta MKS
Community Manager
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269 Posts
0
August 13th, 2024 11:48
Hi @Dave-DSS ,
Please try this link and let us know if are still facing issues.
Home | Dell Learning
If you have any other queries, please raise a ticket with Dell Learning - Dell Learning Support
Thanks
Thanks
(edited)
psnca
1 Rookie
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2 Posts
0
September 6th, 2024 16:41
@DELL-Geeta MKS
Hi can not log in to the site https://learning.dell.com/content/dell/en-us/home.html
Proxy Error
The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request
Reason: Error reading from remote server
Jeff Handy
1 Rookie
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1 Message
0
September 16th, 2024 15:12
@psnca I'm having that same issue right now, which is what brought me here. Interestingly deleting the cookies seems to have worked for me.
(edited)
TiborL
1 Rookie
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3 Posts
0
October 29th, 2024 08:13
@psnca Same thing - any solution ?
RoroU
1 Rookie
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1 Message
0
February 28th, 2025 14:37
deleting the browser cookies worked for me
(edited)
DELL-Geeta MKS
Community Manager
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269 Posts
0
February 28th, 2025 14:48
Hi @RoroU ,
We are glad you could access the Dell Learning website.
Happy Learning!
ifecarl
1 Rookie
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1 Message
0
July 10th, 2025 20:33
Hello, I am getting the same error: https://learning.dell.com/content/emc/en-us/Index_Offline.html?error=Issue-in-creating-user-session-key
I have cleared the cookies but the error is still there. Any solution?
DaveRTX
1 Rookie
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3 Posts
0
July 11th, 2025 09:47
Try clearing the entire Cache. If that doesn't work, reset your browser to factory defaults.