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1 Rookie
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30 Posts
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108
January 31st, 2025 08:43
Can't access training site education.dell.com
Hi
I am having issues accessing my dell training at education.dell.com
I completed some training... but now i can't access the site.
I emailed the Dell education services but had no reply. I keep on getting the error below. I tried different browsers, cleared cache, history, etc.. get the same error.
"Please contact your partner administrator. Your organization is a valued Dell Technologies Partner. Partner users must be explicitly provided access by their Partner Administrator. Please contact your Partner Administrator for more information"
Help will be appreciated.
Thanks
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DELL-Geeta MKS
Community Manager
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269 Posts
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February 17th, 2025 06:53
Hi @LearnerABCZ ,
Thank you for reaching out.
I understand you're experiencing difficulties accessing your Dell training at education.dell.com and are receiving the "Please contact your partner administrator" error.
It's important to use the correct URL for Dell's learning platform. Please try accessing your training through learning.dell.com.
To ensure your issue is addressed effectively, please open a support ticket via the support portal on learning.dell.com. This is the most efficient way for the Dell Learning support team to assist you and provide a timely resolution.
Utilizing the support portal ensures your inquiry is tracked and handled by the dedicated team designed to support your Dell Learning experience.
We are confident that using this method will provide you with the best and fastest resolution.
I hope this helps!"
LearnerABCZ
1 Rookie
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30 Posts
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February 17th, 2025 12:36
Hi DELL-Geeta MKS
It was sorted via support.
Many thanks..