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August 1st, 2024 17:08
403 Access Restricted when taking free course "DELL POWERPROTECT CYBER RECOVERY CONCEPTS"
I was working through the DELL POWERPROTECT CYBER RECOVERY CONCEPTS course and when I was directed to launch the E-Lab Navigator page the next part of the course. I get the 403 error when I attempt to log in with my learning credentials.
I signed up for learning as an Individual as it was the most accurate choice. I am not currently employed, although a long time ago I was a DCSE certified though a support vendor.
The other buggy item is that when I saved the progress of the training, the main training page listed the course as complete even though I was only though about 70% through the course.
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DELL-Geeta MKS
Community Manager
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August 13th, 2024 11:40
Hi @IGadget ,
Please try this link and let us know if you are still facing issues.
course-details, | Dell Learning
Thanks
IGadget
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August 29th, 2024 17:00
@DELL-Geeta MKS I tried the updated course just now and reached page 11 of 14. On page 11, There is a link that attempts to open https://elabnavigator.dell.com/eln/elnhome
When I attempt to visit that page I get an http 403 error:
There is no prompt anywhere to login and I have verified that my popup and ad blockers are turned off for the page. I am in a coffee shop, with an IP from *.biz.spectrum.com
(edited)