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88302
February 5th, 2012 21:00
Upgrade Equallogic PS4000e "End of life" !!!
Last May 2011 we bought a PS4000e with single controller and 8x2Tb. disks. Now we want to upgrade this storage with the second controller and 8x2Tb. disks, but the vendor says that the second controller is NOT available in the market because PS4000e is placed in "End of life" !!!! Why is possibile to do this, this storage was bought six months ago ? Thanks
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DELL-Joe S
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729 Posts
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February 6th, 2012 12:00
You should be able to purchase the controller upgrade kits for the PS4000E. I would first double check with your vendor, than if they cannot locate the kit for you, you may want to contact EqualLogic Sales directly for availability.
They can be reached at:
US-NH-sales@dell.com
USA: 603-579-9762 x7792
-joe
Aspal
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February 6th, 2012 20:00
Here in Italy, DELL says that PS4000E is in "end of life". Can you check this in US ?