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June 29th, 2012 08:00
TL2000 - Left Magazines Incompatible
I have one TL2000 tape library. I use the right magazine to supply tapes for the backup jobs. Currently, the left magainze has no tapes in it. This TL2000 takes a very long time to get to the Idle status compared to the other two TL2000 units in the server rack. It goes through a long series of Recovery, Scanning and Move messages until it finally arrives at the Idle state.
When it does get to the Idle state, there is a message on the LED that states 'Left Magazines Incompatible".
Any ideas what might be going on with this unit? Backup Exec 2010 R3 is able to use the drive and do backup jobs, but the series of events has me concerned that there may be pending problems with it.
DELL-Sam L
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June 29th, 2012 13:00
Hello DilbertW01,
What you need to do is to confirm that all the clear tabs are on the front of the slots in the left magazine. If all the tabs are present then need to confirm that the magazine hasn’t warped. If the magazine has warped then you will need to get a replacement magazine. If not then make sure that you can insert and remove media freely out of all slots. If media has a hard time getting out of any slots then need to get a replacement magazine.
Let us know if have any questions.
Harry_Sharad
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July 29th, 2012 18:00
I had the same problem... I contacted dell and they gave me all kinds of solution which did not work....
I solved the problem by just updating the firmware of Dell PowerVault TL2000... which i downloaded from the dell site itself...
Hope this will help you...