This post is more than 5 years old
1 Rookie
•
62 Posts
2
18830
October 24th, 2013 07:00
SANHQ 3.0 EPA + Retransmit errors
One of the nice new functions of SANHQ is advertised as allowing me to see on what ISCSI connections i have retransmits.
That function does not seem to be in 3.0 EPA. or atleast it requires something that im not compliant on.
My envoriment is running 6.0.7
If i look in iscsi connections i see the following columns:
Target, Host Initatior Name, Host IP Address, Port, Connection Time, Total Read, Total Write, I/O rate, Target Type,
The manual for 3.0 clearly shows a picture (figure 29) another field called Retransmit Percentage.
That field is missing in my install :(
What do i need to do, to enable this.
No Events found!
Christian Hanse
1 Rookie
•
62 Posts
0
October 29th, 2013 07:00
I got a message back from support.
The new retransmit figures does only appear if your running 3.0 EPA with firmware 7.0 EPA, it does not collect these statistics in version 6.0.7
Christian Hanse
1 Rookie
•
62 Posts
0
October 29th, 2013 07:00
I received answer from Support.
for this function the requirements are:
Firmware 7.0 EPA
SANHQ 3.0 EPA
It does not work with 6.0.7
Christian Hanse
1 Rookie
•
62 Posts
2
October 24th, 2013 07:00
Sometimes a pictures says more than a thousand words.
Christian Hanse
1 Rookie
•
62 Posts
0
October 25th, 2013 01:00
Ive opened a case with Equallogic European support.
Unfortunately it does not seem like most of the Technicians are very fluent in the product. A shame since Dell pushes SANHQ alot.
I will keep trying to push support, to get through to someone who actually knows what my issue might be.