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August 1st, 2013 13:00

powervault 114x tape cleaning light on after every backup

One of the two drives in my powervault 114x displays the cleaning request after every backup.

The backup completes successfully each time and I have used brand new tapes with the same result.

Is there a fix for this?

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7.6K Posts

August 1st, 2013 17:00

Hello Harv1010,

Not sure which version of drives that you have as you didn,t say.  I would suggest that you start with upgrading the firmware on the drive first.  Also if you have been using an older cleaning tape might want to try a new cleaning tape and also try gleaning the drive 2-3 time in a row & see if that will clean the drive.  Here is a link to the firmware for all the drives that can go into a PV114x.  http://www.dell.com/support/troubleshooting/us/en/19/Product/powervault-114x

Please let us know if you have any other questions.

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