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72617
December 2nd, 2015 06:00
o [ID: 14.8] Unable to resolve the group DNS name.
Can anyone tell me how to troubleshoot this issue?
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- The server was unable to resolve the group DNS name. Check the name and/or DNS entries and try again.
- Condition already generated an e-mail message. If the condition persists, additional messages will be sent approximately every 6 hours.
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nellie8912
6 Posts
0
December 2nd, 2015 09:00
It is SAN HQ 3.1. The message doesn't say which server it is talking about so I am not sure which one to troubleshoot. I have about 20 servers. I tried running nslookup with several of the servers and it returns the IP address with no problem.
nellie8912
6 Posts
0
December 2nd, 2015 13:00
I spoke with at Dell Tech, who did a webex session. He said that the messages that I got were false positives. He couldn’t see anything wrong with the SAN. He said that this is known problem with SANHQ - ......... false reports on DNS. I just disabled the alert.