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4347
June 29th, 2012 02:00
MRAID35X1
A client reported an issues on a DELL PE6400 which was made up of 6 disk drive. Drive 0 &1 were a loigcal volume holding the O/S and the others made up another RAID set. We were presented with the two disks s(0,1) showing in a failed state and therefore the server wouldnt boot. We managed to force the disks into optimal state and the server then booted and serverices could b resumed. Within the logs theres a signigficant mention of "MRAID35X1 - The drive did not respond within the timout period."
Any idea what could be causing this issue. We suspect it could be a problematic disk drive.
Thanks in advance
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osprey4
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June 29th, 2012 05:00
Hi Jezmond,
Why didn't you replace the drive?
jezmond
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June 29th, 2012 05:00
Hi Osprey, The issue was a high level problem affecting a significant level of users. We didnt know of the MRAID35X1 issue until the disk drives were forced back online. We discovered the 2 drives were still ok as a result of troubleshooting by installing them into another server but it had a different perc controller and wouldnt load the os.
Once the failed server was back online we wereable to see the logs and discovered the code listed. Once the server was back online the client didnt want to trouble shoot any further at that point.
Thanks
osprey4
4 Operator
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34.2K Posts
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June 29th, 2012 13:00
I'm going to bump you over to the storage forums, if you don't mind.